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Order help

Track your order.

Every order ships with tracking. Here’s where to find it.

From your shipping email

When your order ships, we email you a shipping confirmation with a tracking link and your order status page. Check your spam or promotions folder if you can’t see it.

From your account

If you ordered while signed in, your orders and their status are in your account.

Still waiting?

Write to support@davidandluna.com or send us a message with your order number, and we’ll look into it. For delivery charges and timing, see the shipping policy.

14-day returns

Free standard US shipping over $100

Real people, real replies